Frequently Asked Questions
Everything you need to know about your new favorite tote.
What materials are Good Totes made from?
Our totes are crafted from premium, heavy-duty 16oz cotton canvas and high-quality recycled polyester linings to ensure durability and style.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take between 7-14 business days depending on the destination.
Can I wash my Good Tote?
We recommend spot cleaning with a damp cloth and mild detergent. Machine washing is not advised as it may compromise the bag's shape and structural integrity.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that shipping fees for returns are the responsibility of the customer.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your products ethically made?
Absolutely. We partner with certified manufacturers who provide fair wages, safe working conditions, and adhere to sustainable production practices.